Shipping

All orders are dispatched via Royal Mail Tracked 48 to ensure secure and trackable delivery.

Processing & Dispatch

Orders are processed Monday to Friday (excluding public holidays).

Orders placed before 3pm (Monday–Friday) are typically dispatched the same working day. Orders placed after this time will be dispatched on the next working day.

Delivery Timeframe

Royal Mail Tracked 48 aims to deliver within 1-2 working days after dispatch.

Please note this is not a guaranteed next-day service. Delivery times may vary depending on location and seasonal demand.

Tracking Information

Once your order has been dispatched, you will receive a confirmation email containing your tracking details.

We recommend monitoring your tracking link for the most up-to-date delivery information.

If Your Parcel Has Not Arrived

If your parcel has not arrived within the expected timeframe, please contact us with your order number.

We will investigate the issue with Royal Mail. In cases where a parcel is confirmed as lost by the courier, we will offer a replacement or refund as appropriate.

Delivery Outside the UK

If you require delivery outside the United Kingdom, please contact us prior to placing your order so we can confirm availability and shipping options.

Incorrect Address Details

Please ensure your delivery details are correct at checkout. We cannot be responsible for parcels lost due to incorrect or incomplete address information provided by the customer.